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Contact and support

One inbox, real people.

Zyven is operated by Kryonix Labs. During the founding cohort every request is handled by the team that builds the product. Email [email protected] and we will reply by email. We do not offer phone or chat support yet.

Email [email protected]

What we can help with

Write to us about

  • Founding cohort and early access

    Questions about joining the pilot, timelines, or what is included.

  • Account and sign-in help

    Trouble signing in, resetting a password, or two-step verification. Use the forgot-password link on the sign-in page first; if you have lost both your password and your authenticator, email us from the address on your account.

  • Security reports

    Vulnerabilities or suspicious activity. Include reproduction steps; do not test against accounts that are not yours.

  • Privacy and data requests

    Export or deletion of your business's data. Deletion is described on the Delete account page and is completed within 30 days of identity verification.

We will never ask for your bank or Square password, an authenticator code, or a recovery code by email. See Security, Privacy and Delete account.